Contact information
Contact Information
Last updated: June 26, 2026
Need help with your order?
Our support team is here to help through Valse live chat and email support.
For the fastest support, please use the live chat button on our website. Our team can help you with order questions, shipping updates, tracking information, returns, refunds, damaged or incorrect items, and general support.
Please include your order number when contacting us so we can assist you faster.
Customer Support
You can contact us for:
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Order questions
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Shipping updates
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Tracking information
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Returns
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Refunds
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Damaged, defective, or incorrect items
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General support
Live Chat
Our live chat is available 24/7 on our website.
Email Support
If you prefer email support, you may contact us at:
Business Information
Business Name: Valse Store LLC
Website: valsestore.com
Support Email: support@valsestore.com
Customer Support: Email support and 24/7 live chat
Market Served: United States
Mailing / Legal Correspondence Address
30 N Gould St Ste N
Sheridan, WY 82801
United States
Return Address Notice
Our mailing / legal correspondence address is not automatically a return shipping address.
Please do not send returns to our business mailing address unless we specifically provide that address in your return instructions. Returns sent without prior authorization will not be accepted.
Business and Legal Inquiries
For business, legal, or formal inquiries, please contact us by email at:
For order-related questions, shipping updates, returns, refunds, or general customer support, you may also reach us through our 24/7 live chat on our website.