Shipping policy
Shipping Policy
Thank you for shopping with Valse Store.
Shipping Area
At this time, we currently ship to customers in the United States only.
We do not currently ship to Alaska, Hawaii, U.S. territories, military addresses, or international destinations.
Order Processing
Orders are usually processed within 1–4 business days after payment is confirmed.
Business days do not include weekends or public holidays.
Processing time may vary depending on the product, supplier, stock availability, order volume, and fulfillment conditions.
Estimated Delivery Time
Most United States orders are delivered within 6–12 business days after processing.
Delivery times are estimates and may vary depending on the product, supplier, shipping carrier, destination, weather, carrier delays, and other unexpected circumstances.
Shipping Costs
We currently offer free standard shipping on eligible United States orders.
Any available shipping options and costs will be shown at checkout before you complete your order.
Tracking Information
Tracking information is provided once your order has shipped.
After your order ships, you will receive a tracking number by email. You can use this tracking number to follow your order.
Please allow some time for tracking information to update after the package has been shipped.
Shipping Delays
If your order is delayed, please contact us at:
Please include your order number so we can help you check the status of your shipment.
Wrong Shipping Address
Please make sure your shipping address is correct before placing your order.
If you notice an address mistake, please contact us as soon as possible at:
We cannot guarantee that we can update the shipping address after the order has already been processed, fulfilled, or shipped.
Lost or Missing Packages
If your package appears lost or has not updated for an unusual amount of time, please contact us at:
We will review the tracking information and help you with the next steps.
Returned or Undeliverable Packages
If a package is returned to sender or cannot be delivered because of an incorrect address, failed delivery attempt, refusal, or other delivery issue, please contact us.
Additional shipping costs may apply if the order needs to be reshipped.
Contact
For any shipping questions, please contact us at: