Shipping policy
Shipping Policy
Last updated: July 09, 2026
Thank you for shopping with Valse Store LLC.
This Shipping Policy explains how orders are processed, shipped, and delivered when you place an order through valsestore.com.
Shipping Area
At this time, we currently ship to customers in the United States only.
We do not currently ship to Alaska, Hawaii, U.S. territories, military addresses, P.O. boxes, or international destinations.
If your shipping address is not eligible for delivery, we may contact you or cancel and refund the order when applicable.
Order Processing
Orders are usually processed within 1–3 business days after payment is confirmed.
Business days do not include weekends or public holidays.
Processing time may vary depending on the product, supplier, stock availability, order volume, fraud review, address verification, and fulfillment conditions.
If there is an issue with your order, we may contact you using the email address or contact information provided at checkout.
Estimated Delivery Time
Most United States orders are delivered within 5–12 business days after processing.
Delivery times are estimates and may vary depending on the product, supplier, shipping carrier, destination, weather, carrier delays, address issues, and other unexpected circumstances outside of our control.
We do our best to provide accurate shipping estimates, but delivery dates are not guaranteed.
Shipping Costs
We currently offer free standard shipping on eligible United States orders.
Any available shipping options and costs will be shown at checkout before you complete your order.
Tracking Information
Tracking information is provided once your order has shipped.
After your order ships, you will receive a tracking number by email. You can use this tracking number to follow your order.
Please allow some time for tracking information to update after the package has been shipped. Tracking updates may take time to appear depending on the shipping carrier.
Shipping Delays
Shipping delays may occur due to carrier issues, weather, high order volume, supplier processing, address problems, or other circumstances outside of our control.
If your order is delayed or the tracking has not updated for an unusual amount of time, please contact us at:
Please include your order number so we can help you check the status of your shipment.
Wrong Shipping Address
Please make sure your shipping address is complete and correct before placing your order.
If you notice an address mistake, please contact us as soon as possible at:
We cannot guarantee that we can update the shipping address after the order has already been processed, fulfilled, or shipped.
Valse Store LLC is not responsible for delays, failed deliveries, returned packages, or lost packages caused by incorrect or incomplete customer information.
Lost or Missing Packages
If your package appears lost, has not updated for an unusual amount of time, or has not arrived after the estimated delivery window, please contact us at:
We will review the tracking information and help you with the next steps.
If a package is confirmed lost by the shipping carrier, we may offer a replacement or refund when applicable, depending on the situation and our Return and Refund Policy.
Packages Marked as Delivered
If tracking shows that your package was delivered but you did not receive it, please check around your delivery location, mailbox, front desk, building office, neighbors, or household members first.
If you still cannot locate the package, please contact us at:
We will review the tracking details and help guide you through the next steps.
Returned or Undeliverable Packages
If a package is returned to sender or cannot be delivered because of an incorrect address, failed delivery attempt, refusal, unavailable recipient, or other delivery issue, please contact us.
Additional shipping costs may apply if the order needs to be reshipped.
If the order cannot be reshipped, we may issue a refund when applicable, excluding any non-refundable shipping or handling costs if they apply.
Order Changes and Cancellations
If you need to change or cancel your order, please contact us as soon as possible at:
We cannot guarantee that changes or cancellations can be made after an order has already been processed, fulfilled, or shipped.
Contact
For any shipping questions, please contact us at:
Valse Store LLC
Website: valsestore.com
Email: support@valsestore.com
Mailing / Legal Correspondence Address: 30 N Gould St Ste N, Sheridan, WY 82801, United States